Assertiveness - An Introduction


Cost for BPP PD Members: £435 + VAT 6 CPD Hours
(£624.00 + VAT for non BPP PD Members Click Here for details of our membership scheme).


This course will benefit anyone who feels that they need to deal with people confidently and more effectively, without being too passive or aggressive. This course will benefit lawyers and non-law professionals alike.

SRA Competence



Imagine being able confidently to express you opinion, stand up for yourself, say ‘no’ when you need to and say what you mean and mean what you say. How much more effective and successful would you be? How much easier would your life be?

Becoming more assertive can be immensely beneficial to everyone and can make you feel more confident, enhance your self-esteem, increase your ability to deal with difficult people and stressful situations, as well as making you happier, healthier and more professional. The day is highly practical, interactive, safe and fun. Come prepared to join in and take your development up a level.

Learning Objectives

At the end of this course delegates should be able to:

  • Understand the meaning of assertiveness and how it differs from passive, aggressive and manipulative behaviour
  • Become familiar with their workplace and personal rights and how to assert them
  • Have more confidence
  • Learn a variety of assertiveness skills, tools and techniques and know when to apply them
  • Improve their communication skills; including effective listening, questioning, body language and rapport building
  • Learn how to say no
  • Have strategies for dealing with difficult people
  • Develop assertive solutions to real-life situations through the application of the skills, tools and techniques they have learnt throughout the day

"A certificate of completion will be provided by BPP Professional Education Limited upon request, following attendance."

Under the SRA’s new approach to continuing competence, solicitors are expected to use the Statement of Solicitor Competence to identify and address their learning and development needs. The competence statement requires the following competencies:
  • A - Ethics, professionalism and judgement
  • B - Technical legal practice
  • C - Working with other people
  • D - Managing themselves and their own work
  • Course Dates

    Location Dates Time Availability  
    London 10 Dec 2018 9:30 AM - 5:00 PM  Spaces Book Now
    London 01 Feb 2019 9:30 AM - 5:00 PM  Spaces Book Now
    Leeds 29 Apr 2019 9:30 AM - 5:00 PM  Spaces Book Now
    London 10 Jun 2019 9:30 AM - 5:00 PM  Spaces Book Now
    Manchester 02 Jul 2019 9:30 AM - 5:00 PM  Spaces Book Now
    London 08 Oct 2019 9:30 AM - 5:00 PM  Spaces Book Now
    Birmingham 11 Dec 2019 9:30 AM - 5:00 PM  Spaces Book Now

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    Tailored training

    We can tailor any of our public courses to meet your needs as well as providing completely bespoke training solutions. Learn more about tailored training.

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