Communication Skills - Two Day Workshop

Course level

Intermediate

Delegates

This course will benefit anyone that wishes to take their communication skills to the next level. We recommend that delegates have completed our ‘Communication Skills - An Introduction’ or similar course.

Overview

Has it ever occurred to you that your professional and personal success could be increased by being able to communicate with more clarity, ease and confidence? Imagine knowing that you can effortlessly get your message across and have the skills and strategies to influence and persuade people. Whether you are already a good communicator looking to gain a professional edge or need to improve in particular areas like relationship building or conflict resolution, this highly practical, interactive course will take your communication skills to the next level

Topics covered include:

• What is effective communication?
• Assessing relative difference
• Building rapport - creating a productive relationship
• How to influence others
• Communicating and presenting a positive image
• Presenting a positive image - personal application plan

By the end of the course you will be able to:

• Engage with others and understand the impact you have on them
• Deliver the image you want to portray
• Identify different communication styles in action and flex your style to influence others
• Convey your message clearly, concisely and assertively, and ensure you have understood the message others and conveying to you
• Recognise how behaviours impact the effectiveness of communication and select the most appropriate behaviour to the situation

"A CPD certificate of completion will be provided by BPP Professional Education Limited upon request, following attendance."

Course Dates

Location	Dates	Time	Availability
London	07 - 08 Oct 2020	9:30 AM - 5:00 PM	Spaces	Book Now