The Balanced Scorecard

Course level

Intermediate

Delegates

Anyone who wants an up-to-date overview of one of the world's most popular management tools. It should be of particular interest to directors or managers in a performance improvement and strategy execution function as well as accountants, controllers, performance managers or analysts who simply want to up-scale or refresh their skills.

Content overview

• The balanced scorecard (BSC) - a strategic performance management tool.
• The four BSC perspectives and their relationships.
• Defining strategic objectives and critical success factors in the four BSC perspectives.
• How to customise the BSC to ensure it is relevant to your organisation, be it large or small, public or private sector, for profit or not.
• Creating strategy maps and cause-and-effect diagrams to visualise your strategic objectives on a single page.
• Translating a strategy map into a relevant set of performance indicators.
• Best practice BSC design principles and common traps and mistakes to avoid.
• Principles of how to align the BSC with other key business processes such as budgeting, risk management, project and programme management, analytics and performance reporting.
• Implementing and cascading the BSC into the organisation.

Learning outcomes include obtaining:

A complete and practical introduction as well as step-by-step guidance and practical templates on how to use the BSC, including:

• insight into how leading companies and government organisations from around the world use the BSC
• knowledge of how to clearly articulate your strategy objectives in simple one-page strategy maps
• practical ways of cascading and implementing the BSC throughout an organisation
• best practice BSC design and implementation principles
• how to monitor and manage the execution of this strategy to deliver real performance improvements
• best-in-class examples and case studies from leading organisations across the globe.

"A CPD certificate of completion will be provided by BPP Professional Education Limited upon request, following attendance."

Course Dates

Location	Dates	Time	Availability
London	08 Oct 2020	9:30 AM - 5:00 PM	Spaces	Book Now