Influencing Skills

Delegates

This course is aimed at all individuals who wish to get their message across more effectively. Managers, leaders, sales-people and anyone who wants to be more persuasive and influential will benefit from this programme.

Overview

Influence is the basis of leadership, communication, sales and conflict resolution. We are influencing all the time. In the modern environment where the 'push' approach of telling people what to do is no longer viable, it needs to be replaced by the 'pull' method of 'soft' influence - influencing people thoughtfully by communicating the merits of your message.

This course gives participants tools, strategies and confidence in how to influence and inspire others in the workplace, whether it’s their team, their colleagues, their customers or any stakeholders.

Learning Objectives

At the end of this course, delegates should be able to:

Build rapport with anyone and get anybody 'onside'

Understand the nature of charisma and develop more of their own personal power

Lead and inspire other people more effectively

Mind read! Or understand why some people are more difficult to persuade and put their message across in ways that will work for these people

Recognise different personality types and know the key words that work with each

Recognise other people's values and motivation and frame their message accordingly

Use non-verbal language to support the spoken message

Find win-win solutions that satisfy all parties

"A CPD certificate of completion will be provided by BPP Professional Education Limited upon request, following attendance."

Course Dates

Location	Dates	Time	Availability
Manchester	23 Oct 2020	9:30 AM - 5:00 PM	Spaces	Book Now
London	03 Dec 2020	9:30 AM - 5:00 PM	Spaces	Book Now